Premium Technical Services and Support

By Click or by Car™, FAR focusses on your network so that you don't have to. At some point, every business has IT challenges. The server goes down. The network gets to be too complicated to be managed. Maybe your business has outgrown your current service providers, or maybe your business never had one. FAR delivers hands-on support and technical services that reduce your IT worries to picking up the phone or sending an electronic request and knowing the problem will be resolved. FAR customers can focus on their business knowing that their IT systems are in reliable, responsive and intelligent hands.

Unlike other managed services firm, FAR combines quick, responsive and on-site problem-solving with a long-term, proactive and productivity-focused strategy. On any given day, FAR has several vehicles in the field responding to customer requests. When a customer calls, the first thing we assess is how quickly we can put a technician on site to solve your problem. FAR also has customers across a number of industries, and we carefully assess how our services and solutions help those customers do business. From the first conversation, we're not only assessing how we can help you solve your technical problems today, we're thinking about how we can help your business succeed by meeting its business technology challenges long term.

FAR's support and service approach tailors a combination of best practices to meet the needs of individual customers. Our approach focuses on addressing the symptoms (e.g., the server is down!) as well as the underlying business and technology challenges that produce the symptoms. We work with customers to develop a service contract that turns helps your information technology and your business processes into a competitive business advantage.